FAQs – Small Medium & Womens Enterprise Programs

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What Our Partners Say

Real stories from our thriving vendor community

“SMWE Global gave our products a spotlight.
Now we receive daily customer orders.”

— Ayo from StyleZen

“Traffic increased drastically. Our sales have doubled
since onboarding.”

— Kemi from GlowHerbal

“The platform really works. Genuine buyers
now find our products easily.”

— Chuka from CraftedRoots

“Sales increased by 300%. It’s the best
marketplace I’ve joined so far.”

— Ife from AfroGlow

“Every week we get new customers from
the SMWE Global exposure.”

— Bimpe from HouseOfNatural

“SMWE Global gave our products a spotlight.
Now we receive daily customer orders.”

— Ayo from StyleZen

“Traffic increased drastically. Our sales
have doubled since onboarding.”

— Kemi from GlowHerbal

“The platform really works. Genuine buyers
now find our products easily.”

— Chuka from CraftedRoots

“Sales increased by 300%. It’s the best
marketplace I’ve joined so far.”

— Ife from AfroGlow

“Every week we get new customers
from the SMWE Global exposure.”

— Bimpe from HouseOfNatural

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Nigeria

Ghana

Kenya

South Africa

Egypt

Senegal

Cameroon

Congo (DRC)

Ivory Coast

Algeria

Madagascar

How would I change the name of my company on my badge?

Does the show offer discounts?

What location will the events be held?

What are the African Tradeshow Market hours?

How can I make hotel arrangements?

How do I get to the event if I am driving?

Will food be available at the Tradeshow conference?

What are the January & July 2022 market dates for Tradeshow?

Is shuttle service available between my hotel and the Tradeshow?

There are a variety of lots open, ranging from 24-hour, 7-days a week, to more limited service. If you have any questions, please be sure to call ahead.

How do I unsubscribe from the Tradeshow marketing ?

What are you doing about Coronavirus?

Attendee FAQ

Why does this show ask for credentials? Why am I pending/why do I need to provide credentials again?

How long does it take to be approved?

If I need to remove old employees from my company attendee list, who can I contact?

What if I can’t provide the credentials?

What do you do with credentials once reviewed?

How much does it cost to attend the Conference or Tradeshow?

How do I register?

If I need to cancel my registration, will I receive a refund?

What are the on-site attendee registration hours?

Can I register on-site?

When will I receive my badge?

Who attends this tradeshow?

Can I bring my child to the show?

Can I take photographs during the show?

Are wheelchair and/or scooter rentals available at the this location?

Exhibitor FAQ

When can we move in to our booth?

Will late access to the exhibit hall be allowed?

Does show have a “clean floor policy”? When do my crates and skids need to be clear from the exhibit floor?

When can we break down our booth?

Where do I ship my booth materials?

Where do I check in to get my truck unloaded?

Can I use my own dolly/hand truck and move my materials into my booth?

Can I set up my own booth?

Where can I find the Exhibitor Set-up Manual?

How do I order items for my booth (i.e., carpet, electrical, furniture)?

What equipment and services are included with my booth?

Can I have a hanging sign over my booth?

How do I find out if my booth meets all regulations?

What insurance coverage do I need and who should be listed as additional insured?

How do I find out my booth number and/or where I am located on the show floor?

How do I register my exhibitor booth personnel?

Can I register on-site?

When will I receive my badge?

What other opportunities are available for promoting my company?

Can I provide samples of food and/or beverages in my booth?

Are wheelchair and/or scooter rentals available at the event?

How do I get an International Visa letter of invitation?

Digital Market FAQ

When will I have access?

What credentials are required to access the Virtual Platform?

I did not receive a login email, what should I do?

Can I create a profile prior to the opening of the event?

Is there a Planner/Mobile App for the event?

Where Can I Find the Digital Market Exhibitor Manual?

How do I register my exhibitor digital booth personnel?